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Vivian Korir, a workforce transformation and digital health expert, has spent more than 15 years working across Africa's health sector. Drawing on that experience, she argues that many digital health solutions fail not because of weak technology or inadequate funding, but because frontline health workers are rarely involved in designing the tools they are expected to use.
In this op-ed, Ms Korir contends that the digital health sector continues to prioritise technology deployment over adoption, often designing solutions for ideal conditions rather than the realities of frontline care. She outlines the key solutions to this oversight.
"Some of the most technically sophisticated digital health solutions I have encountered never survived contact with the field. Not because the technology was poor. Not because the teams behind them lacked commitment or resources. But because the people expected to use them every day were never genuinely part of building them."
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