From the newsletter
Too many hospitals invest in digital systems without improving patient care. Mike Adeyemi-Lawal, a digital health and infectious diseases expert argues that healthcare businesses should identify what causes delays before choosing the right technology to invest in, if they want to ensure access and continuity of quality services.
“The software functioned. The system around it did not,” he writes. His argument applies to artificial intelligence too: Identifying more patients needing treatment achieves little if referral services cannot accommodate them.
Before investing, he recommends examining how patients move through care and establishing who will fund the technology after its initial launch.
More details